How To Fix SXMSF087 - Internal Error

SAP Error Message - Details

• Message type: E = Error

• Message class: SXMSF -

• Message number: 087

• Message text: Internal Error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SXMSF087 - Internal Error ?

  The SAP error message SXMSF087, which indicates an "Internal Error," typically occurs in the context of the SAP Exchange Infrastructure (XI) or Process Integration (PI) when there is an issue with message processing. This error can arise due to various reasons, including configuration issues, system resource limitations, or problems with the underlying database.
  Causes:
  
  Configuration Issues: Incorrect settings in the Integration Directory or in the communication channels can lead to this error.
  System Resource Limitations: Insufficient memory or CPU resources on the server can cause internal errors during message processing.
  Database Issues: Problems with the database, such as locks or connectivity issues, can lead to failures in message processing.
  Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
  Message Format Issues: If the incoming message format does not match the expected format, it can lead to processing errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Integration Directory and ensure that all communication channels are correctly set up.
  Monitor System Resources: Use transaction codes like ST02 (buffer management), ST06 (OS monitoring), and SM50 (process overview) to check for resource bottlenecks. If necessary, increase the resources allocated to the SAP system.
  Database Health Check: Check the database for locks or performance issues. Use transaction DB02 to monitor database performance and resolve any issues found.
  Review Logs: Check the logs for more detailed error messages. Use transaction SXMB_MONI to monitor message processing and look for any related error messages that can provide more context.
  Apply Patches: Ensure that your SAP system is up to date with the latest patches and support packages. Check the SAP Support Portal for any relevant notes or updates.
  Test with Different Messages: If possible, test with different message formats or payloads to see if the error persists, which can help isolate the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for XI/PI for best practices in configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.