How To Fix SXMSF027 - Queue(s) &1 stopped

SAP Error Message - Details

• Message type: E = Error

• Message class: SXMSF -

• Message number: 027

• Message text: Queue(s) &1 stopped

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SXMSF027 - Queue(s) &1 stopped ?

  The SAP error message SXMSF027 indicates that one or more queues in the SAP Exchange Infrastructure (XI) or Process Integration (PI) have stopped. This can occur for various reasons, including issues with the underlying system, configuration problems, or resource limitations.
  Causes:
  
  System Resource Issues: Insufficient memory, CPU, or disk space can lead to queues stopping.
  Configuration Errors: Incorrect settings in the Integration Directory or in the communication channels can cause queues to fail.
  Network Issues: Problems with network connectivity can prevent messages from being processed.
  Message Processing Errors: If there are errors in the messages being processed (e.g., invalid data), it can cause the queue to stop.
  Deadlocks: If there are deadlocks in the system, it can lead to queues being halted.
  Transport Layer Issues: Problems in the transport layer can also lead to queues being stopped.
  
  Solutions:
  
  Check System Resources: Monitor the system's memory, CPU, and disk space. If resources are low, consider increasing them or optimizing the system.
  Review Configuration: Verify the configuration of the communication channels and ensure that they are set up correctly.
  Check Network Connectivity: Ensure that there are no network issues affecting the communication between systems.
  Analyze Error Logs: Look at the error logs in the SAP system (transaction SXMB_MONI or SXMB_ADM) to identify any specific errors related to message processing.
  Restart Queues: You can manually restart the stopped queues using transaction SXMB_ADM. Navigate to the "Queue Monitoring" section and restart the affected queues.
  Check for Deadlocks: Use transaction SM21 to check for any deadlocks or system errors that may have occurred.
  Update SAP Notes: Check for any relevant SAP Notes that may address known issues related to queue stoppages.
  
  Related Information:
  
  Transaction Codes:
  
  SXMB_MONI: Message Monitoring
  SXMB_ADM: Administration of the Integration Engine
  SM21: System Log
  
  
  SAP Notes: Always check the SAP Support Portal for any specific notes related to the error message SXMSF027, as there may be updates or patches that address the issue.
  Documentation: Review the official SAP documentation for XI/PI for best practices in configuration and monitoring.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.