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How To Fix SXMSF014 - The message receivers are unknown at this location


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SXMSF -

  • Message number: 014

  • Message text: The message receivers are unknown at this location

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SXMSF014 - The message receivers are unknown at this location ?

    The SAP error message SXMSF014 indicates that the message receivers are unknown at the specified location. This error typically occurs in the context of SAP's Exchange Infrastructure (XI) or Process Integration (PI) when the system is unable to determine the appropriate receiver for a message being processed.

    Causes:

    1. Missing Receiver Determination: The system cannot find a valid receiver determination for the message. This can happen if the receiver determination configuration is incomplete or incorrect.
    2. Incorrect Configuration: The communication channel or the integration scenario may not be properly configured, leading to the inability to identify the receiver.
    3. Transport Issues: If the configuration has not been transported correctly from the development environment to the production environment, it may lead to this error.
    4. Routing Issues: The routing rules may not be set up correctly, or the message may not match any of the defined routing conditions.
    5. Service Interface Issues: The service interface used in the message may not be correctly defined or may not exist in the target system.

    Solutions:

    1. Check Receiver Determination:

      • Go to the Integration Directory and check the receiver determination settings for the relevant scenario. Ensure that the correct receiver is defined and that the conditions for routing are met.
    2. Verify Configuration:

      • Ensure that all necessary configurations (communication channels, sender/receiver agreements, etc.) are correctly set up in the Integration Directory.
    3. Transport Configuration:

      • If the error occurs after a transport, verify that all necessary objects have been transported correctly. Check for any missing configurations in the target system.
    4. Review Routing Rules:

      • Check the routing rules in the Integration Directory to ensure that they are correctly defined and that the message matches the routing conditions.
    5. Check Service Interfaces:

      • Verify that the service interfaces used in the message are correctly defined and available in the target system.
    6. Monitoring Tools:

      • Use the SAP monitoring tools (such as the Message Monitoring in the Integration Engine) to trace the message flow and identify where the failure occurs.
    7. Logs and Traces:

      • Check the logs and traces for more detailed error messages that can provide additional context about the issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to the official SAP documentation for XI/PI for detailed guidance on configuring receiver determination and routing.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the cause of the SXMSF014 error in your SAP system.

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