How To Fix SWUO811 - Unknown document class

SAP Error Message - Details

• Message type: E = Error

• Message class: SWUO - Business Workflow: Office Integration

• Message number: 811

• Message text: Unknown document class

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWUO811 - Unknown document class ?

  The SAP error message SWUO811 "Unknown document class" typically occurs in the context of SAP Workflow when the system is unable to recognize or find a specified document class. This can happen for various reasons, such as configuration issues, missing entries in the relevant tables, or problems with the workflow setup.
  Causes:
  
  Missing Document Class: The document class specified in the workflow is not defined in the system.
  Incorrect Configuration: The workflow configuration may reference a document class that is not correctly set up or has been deleted.
  Transport Issues: If the workflow was transported from one system to another, the document class may not have been included in the transport.
  Authorization Issues: The user may not have the necessary authorizations to access the document class.
  
  Solutions:
  
  
  Check Document Class Configuration:
  
  Go to transaction SWO1 (Business Object Builder) and check if the document class exists.
  Ensure that the document class is correctly defined and active.
  
  
  
  Review Workflow Configuration:
  
  Use transaction SWDD (Workflow Builder) to review the workflow definition.
  Check if the document class is correctly referenced in the workflow steps.
  
  
  
  Transport Check:
  
  If the workflow was transported, ensure that all necessary objects, including the document class, were included in the transport request.
  Check the transport logs for any errors or missing objects.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the document class.
  Use transaction SU53 to check for authorization issues after the error occurs.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the workflow to identify where the error is occurring.
  Use transaction SWI1 to monitor workflow instances and see if there are any additional error messages.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any patches or updates that may address the issue.
  Documentation: Review SAP documentation on workflows and document classes for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the "Unknown document class" error in SAP Workflow.