How To Fix SWUO172 - The document does not contain any links to workflow data

SAP Error Message - Details

• Message type: E = Error

• Message class: SWUO - Business Workflow: Office Integration

• Message number: 172

• Message text: The document does not contain any links to workflow data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWUO172 - The document does not contain any links to workflow data ?

  The SAP error message SWUO172, which states "The document does not contain any links to workflow data," typically occurs in the context of SAP Business Workflow when you are trying to access or process a document that is expected to be linked to a workflow but is not.
  Cause:
  
  Missing Workflow Link: The document you are trying to process does not have an associated workflow instance or is not linked to any workflow data.
  Incorrect Document Type: The document type you are working with may not be configured to support workflows.
  Workflow Configuration Issues: There may be issues with the workflow configuration or the workflow definition itself.
  Authorization Issues: The user may not have the necessary authorizations to view or process the workflow data associated with the document.
  
  Solution:
  
  
  Check Document Linkage:
  
  Verify if the document you are trying to access is indeed linked to a workflow. You can do this by checking the workflow log or the document's properties.
  
  
  
  Review Workflow Configuration:
  
  Ensure that the workflow is correctly configured and that the document type is set up to support workflows. This may involve checking the workflow definition in transaction SWDD (Workflow Builder) or SWU3 (Automatic Workflow Customizing).
  
  
  
  Check Workflow Instance:
  
  If the document is supposed to be linked to a workflow, check if a workflow instance has been created for it. You can use transaction SWI1 (Work Item Selection) to see if there are any work items related to the document.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the workflow data. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Recreate Workflow Link:
  
  If the document should have a workflow link but does not, you may need to recreate the link or trigger the workflow manually, depending on the business process.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific workflow you are working with for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWU3: Automatic Workflow Customizing
  SWI1: Work Item Selection
  SWI2: Work Item Selection (for specific users)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered the same issue.
  
  
  By following these steps, you should be able to identify the cause of the SWUO172 error and implement a solution to resolve it.