How To Fix SWUO120 - --- Messages: Knowledge Provider (read LOIO, PHIO) ---

SAP Error Message - Details

• Message type: E = Error

• Message class: SWUO - Business Workflow: Office Integration

• Message number: 120

• Message text: --- Messages: Knowledge Provider (read LOIO, PHIO) ---

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWUO120 - --- Messages: Knowledge Provider (read LOIO, PHIO) --- ?

  The SAP error message SWUO120 typically relates to issues with the Knowledge Provider in the context of workflow management. This error can occur when the system is unable to read the Logical Object Identifier (LOIO) or the Physical Object Identifier (PHIO) associated with a workflow task or object.
  Cause:
  
  Missing or Incomplete Data: The LOIO or PHIO may not exist in the database, or the data may be incomplete or corrupted.
  Authorization Issues: The user may not have the necessary authorizations to access the required objects.
  Configuration Issues: There may be configuration problems in the workflow or the Knowledge Provider settings.
  System Errors: There could be underlying system errors or inconsistencies in the database.
  
  Solution:
  
  Check Object Existence: Verify that the LOIO and PHIO exist in the system. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the workflow and the associated objects. You can check this using transaction SU53 to analyze authorization failures.
  Reconfigure Workflow: If there are configuration issues, review the workflow settings in transaction SWDD (Workflow Builder) and ensure that all necessary objects are correctly configured.
  Check for System Errors: Look into system logs (transaction SLG1) for any related errors that might provide more context on the issue.
  Database Consistency Check: Run consistency checks on the database to ensure that there are no inconsistencies that could be causing the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder), SWI1 (Work Item Selection), and SWU3 (Automatic Workflow Customizing).
  SAP Documentation: Refer to the official SAP documentation for detailed information on workflows and the Knowledge Provider.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.