How To Fix SWP285 - Process type &1 could not be started by message &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SWP - WFM: Messages

• Message number: 285

• Message text: Process type &1 could not be started by message &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWP285 - Process type &1 could not be started by message &2 ?

  The SAP error message SWP285 indicates that a process type could not be started due to a specific message. This error typically occurs in the context of SAP Workflow or Business Process Management (BPM) when a workflow or process instance fails to initiate.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Incorrect Configuration: The process type may not be correctly configured in the system.
  Missing Authorization: The user or system may lack the necessary authorizations to start the process.
  System Issues: There may be underlying system issues, such as connectivity problems or system downtime.
  Message Handling: The message that is supposed to trigger the process may not be correctly formatted or may not exist.
  Process Type Not Active: The process type may not be active or may have been deactivated in the system.
  
  Solution:
  To resolve the SWP285 error, you can take the following steps:
  
  
  Check Process Type Configuration:
  
  Verify that the process type is correctly configured in the SAP system.
  Ensure that all necessary parameters and settings are correctly defined.
  
  
  
  Review Authorizations:
  
  Check the user authorizations to ensure that the user or system has the necessary permissions to start the process.
  Use transaction code SU53 to analyze authorization issues.
  
  
  
  Examine the Triggering Message:
  
  Investigate the message that is supposed to trigger the process. Ensure it is correctly formatted and that all required fields are populated.
  Check if the message exists in the system and is being sent correctly.
  
  
  
  Check System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  Look for any connectivity issues or system errors that may be affecting the process.
  
  
  
  Activate Process Type:
  
  If the process type is inactive, activate it using the appropriate transaction (e.g., SWETYPV for workflow types).
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific process type and error message for additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SWI1 (Work Item Selection)
  SWI2_FREQ (Work Item Selection - Frequency)
  SWI2_DURA (Work Item Selection - Duration)
  SWU3 (Automatic Workflow Customizing)
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the SWP285 error.
  
  
  Workflow Monitoring: Use transaction SWI1 to monitor workflow instances and identify any stuck or failed instances that may be related to the error.
  
  
  By following these steps, you should be able to diagnose and resolve the SWP285 error in your SAP system.