How To Fix SWP069 - Workflow &1 has suspended callbacks

SAP Error Message - Details

• Message type: E = Error

• Message class: SWP - WFM: Messages

• Message number: 069

• Message text: Workflow &1 has suspended callbacks

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWP069 - Workflow &1 has suspended callbacks ?

  The SAP error message SWP069 indicates that a workflow has suspended callbacks, which typically means that the workflow is unable to proceed due to some issue that needs to be resolved. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause
  
  Missing or Incomplete Data: The workflow may be waiting for data that has not been provided or is incomplete.
  Error in Workflow Logic: There may be an error in the workflow definition or logic that prevents it from executing properly.
  System Configuration Issues: Configuration settings in the SAP system may not be set up correctly, leading to workflow interruptions.
  Authorization Issues: The user or system may lack the necessary authorizations to execute certain steps in the workflow.
  External Dependencies: The workflow may depend on external systems or processes that are not available or have failed.
  
  Solution
  
  Check Workflow Logs: Use transaction code SWI1 (Workflow Overview) to check the logs for the specific workflow instance. This can provide insights into what caused the suspension.
  Review Workflow Definition: Ensure that the workflow definition is correct and that all necessary steps and conditions are properly configured.
  Data Validation: Verify that all required data is available and correctly formatted. If the workflow is waiting for input, ensure that the necessary actions are taken to provide that input.
  Authorization Check: Ensure that the user executing the workflow has the necessary authorizations to perform all actions within the workflow.
  Reprocess the Workflow: If the issue has been resolved, you can attempt to reprocess the workflow. This can often be done through the workflow management tools in SAP.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  
  Related Information
  
  Transaction Codes: 
  
  SWI1: Workflow Overview
  SWI2_FREQ: Work Item Selection
  SWI2_DURA: Work Item Selection by Duration
  
  
  Workflow Monitoring: Regularly monitor workflows to catch issues early. Use transaction SWI1 to view active workflows and their statuses.
  SAP Community: Engage with the SAP Community for insights and solutions from other users who may have encountered similar issues.
  Documentation: Refer to SAP Help documentation for detailed information on workflow management and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the SWP069 error and take appropriate action to resolve it.