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How To Fix SWNT000 - *** Trace Messages for E-Mail Notifications ***


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SWNT - WF Notif: Messages for Trace

  • Message number: 000

  • Message text: *** Trace Messages for E-Mail Notifications ***

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SWNT000 - *** Trace Messages for E-Mail Notifications *** ?

    The SAP error message SWNT000, which indicates "Trace Messages for E-Mail Notifications," typically relates to issues with the SAP system's ability to send email notifications. This can occur in various contexts, such as workflow notifications, alerts, or other automated email communications generated by the SAP system.

    Causes:

    1. Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in transaction codes like SCOT (SAPconnect) and SOST (Send Requests).
    2. SMTP Server Problems: The SMTP server settings may be incorrect, or the server may be down or unreachable.
    3. Authorization Issues: The user or service account used to send emails may not have the necessary authorizations.
    4. Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
    5. Email Format Issues: The email content or format may not be compliant with the SMTP server's requirements.

    Solutions:

    1. Check Configuration:

      • Go to transaction code SCOT and verify the settings for SAPconnect. Ensure that the SMTP node is correctly configured.
      • Check the settings for the email domain and ensure that the email addresses used in notifications are valid.
    2. Test SMTP Connection:

      • Use transaction code SOST to check the status of sent emails. Look for any error messages related to email sending.
      • Test the SMTP connection from the SAP system to the email server to ensure it is reachable.
    3. Review Authorization:

      • Ensure that the user or service account has the necessary authorizations to send emails. Check roles and profiles assigned to the user.
    4. Check Network Connectivity:

      • Verify that there are no firewall or network issues preventing the SAP system from connecting to the SMTP server.
    5. Review Email Content:

      • If applicable, check the content of the email being sent for any formatting issues or invalid characters that may cause the email to be rejected by the SMTP server.
    6. Check Logs:

      • Review the application logs and the system logs (transaction codes SLG1 and SM21) for any additional error messages that may provide more context about the issue.

    Related Information:

    • Transaction Codes:

      • SCOT: Configuration of SAPconnect for email sending.
      • SOST: Monitor the status of sent emails.
      • SLG1: Display application logs for troubleshooting.
      • SM21: Check system logs for errors.
    • Documentation: Refer to SAP Help documentation for detailed guidance on configuring SAPconnect and troubleshooting email issues.

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to email notifications and the SWNT000 message.

    By following these steps, you should be able to identify and resolve the underlying issues causing the SWNT000 error message in your SAP system.

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