How To Fix SWN062 - Message receiver missing

SAP Error Message - Details

• Message type: E = Error

• Message class: SWN - WF Notif: Messages

• Message number: 062

• Message text: Message receiver missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWN062 - Message receiver missing ?

  The SAP error message SWN062 ("Message receiver missing") typically occurs in the context of the SAP Workflow Notification (SWN) framework, which is used to send notifications to users about workflow tasks. This error indicates that the system is unable to determine the recipient of a notification, which can happen for several reasons.
  Causes:
  
  Missing User Assignment: The user who is supposed to receive the notification may not be assigned correctly in the system.
  Incorrect Workflow Configuration: The workflow may not be configured properly, leading to a failure in identifying the message receiver.
  User Deactivation: The user account may be inactive or locked, preventing notifications from being sent.
  Missing Communication Data: The necessary communication data (like email address) for the user may be missing in the user profile.
  Authorization Issues: The user may not have the necessary authorizations to receive notifications.
  
  Solutions:
  
  
  Check User Assignment:
  
  Ensure that the user is correctly assigned to the workflow task. You can check this in the workflow configuration settings.
  
  
  
  Review Workflow Configuration:
  
  Verify the workflow definition to ensure that the recipient is correctly specified. Check the binding and the task assignments.
  
  
  
  User Status:
  
  Check the status of the user in transaction SU01. Ensure that the user is active and not locked.
  
  
  
  Communication Data:
  
  Ensure that the user has valid communication data (like email address) in their user profile. This can be checked in transaction SU01 under the "Address" tab.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to receive notifications. This can be done by checking the user's roles and authorizations.
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow to see if the notifications are sent successfully.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWN1: To configure the workflow notification settings.
  SWI1: To monitor workflow instances.
  SU01: To manage user accounts.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the SWN framework or the error message SWN062.
  
  
  Documentation: Refer to the official SAP documentation for Workflow and Notification settings for more detailed guidance.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the SWN062 error message.