How To Fix SWL_WP015 - No locally entered handlers matched the selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: SWL_WP - Message for Workflow in Workplace

• Message number: 015

• Message text: No locally entered handlers matched the selection criteria

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWL_WP015 - No locally entered handlers matched the selection criteria ?

  The SAP error message SWL_WP015 indicates that there are no locally entered handlers that match the selection criteria specified in the workflow. This typically occurs in the context of SAP Business Workflow when trying to find a suitable agent or handler for a workflow task.
  Cause:
  
  Selection Criteria Mismatch: The selection criteria defined for the workflow task do not match any of the available handlers or agents in the system.
  Missing or Inactive Agents: The agents or users that should be handling the task may not be active or may not have the necessary authorizations.
  Incorrect Workflow Configuration: The workflow may not be configured correctly, leading to issues in finding the appropriate handlers.
  User Assignment Issues: The users may not be assigned to the relevant organizational units or roles that are required for the workflow task.
  
  Solution:
  
  Check Selection Criteria: Review the selection criteria defined for the workflow task. Ensure that they are correctly set up to match the intended handlers.
  Verify Agent Assignment: Check if the agents or users are correctly assigned to the workflow task. You can do this by navigating to the workflow definition and checking the agent assignment.
  Review User Status: Ensure that the users who are supposed to handle the task are active and have the necessary authorizations. You can check user status in transaction SU01.
  Check Organizational Structure: Make sure that the users are assigned to the correct organizational units or roles that are relevant to the workflow.
  Test Workflow: Use transaction SWI1 (Work Item Selection) to test the workflow and see if it can find any handlers. This can help identify if the issue is with the workflow configuration or the user assignments.
  Debugging: If the issue persists, consider debugging the workflow to trace where the selection criteria are failing.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection - to view and manage work items.
  SWDD: Workflow Builder - to create and modify workflows.
  SWI2_FREQ: To analyze workflow instances and their statuses.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on workflow configuration and agent assignment.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  By following these steps, you should be able to identify and resolve the issue causing the SWL_WP015 error message in your SAP system.