How To Fix SWFWSC107 - Work item header could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: SWFWSC - Web Service in the Workflow: Client Functions

• Message number: 107

• Message text: Work item header could not be read

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWFWSC107 - Work item header could not be read ?

  The SAP error message SWFWSC107, which states "Work item header could not be read," typically occurs in the context of SAP Workflow. This error indicates that the system is unable to retrieve the header information for a specific work item, which can prevent the workflow from proceeding as expected.
  Causes:
  
  Work Item Deletion: The work item may have been deleted or is no longer available in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the work item.
  Database Issues: There may be issues with the database that prevent the retrieval of the work item header.
  Workflow Configuration: There could be a misconfiguration in the workflow definition or the workflow instance itself.
  Transport Issues: If the workflow was transported from one system to another, there may be inconsistencies or missing objects.
  
  Solutions:
  
  Check Work Item Existence: Verify if the work item exists in the system. You can do this by using transaction code SWI1 (Work Item Selection) to search for the work item.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the work item. You can check this using transaction SU53 to analyze authorization issues.
  Database Consistency: Check for any database inconsistencies. You may need to run database consistency checks or consult your database administrator.
  Workflow Logs: Use transaction SWI2_FREQ to check the workflow logs for any errors or issues related to the workflow instance.
  Recreate Work Item: If the work item is missing, you may need to recreate it or restart the workflow process.
  Transport Check: If the issue arose after a transport, ensure that all necessary objects were transported correctly and that there are no missing dependencies.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Workflow Log
  SWI2_DURA: Workflow Instances
  SWU3: Automatic Workflow Customizing
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Workflow Documentation: Review the SAP documentation related to workflow configuration and management for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.