How To Fix SWFHTTP018 - Work item & could not be completed

SAP Error Message - Details

• Message type: E = Error

• Message class: SWFHTTP - Messages for Handlers

• Message number: 018

• Message text: Work item & could not be completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWFHTTP018 - Work item & could not be completed ?

  The SAP error message SWFHTTP018 indicates that a work item could not be completed due to an issue with the HTTP connection or the web service that the work item is trying to access. This error typically occurs in the context of SAP Business Workflow when a task is trying to execute an HTTP-based action, such as calling a web service or accessing a web application.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the target web service.
  Service Unavailability: The web service or application that the work item is trying to access may be down or not responding.
  Authorization Issues: The user executing the work item may not have the necessary authorizations to access the web service.
  Incorrect URL: The URL configured for the web service in the workflow may be incorrect or outdated.
  Timeouts: The request may be timing out due to long processing times or server delays.
  Configuration Errors: There may be misconfigurations in the workflow or the HTTP connection settings.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the target web service. You can use tools like ping or telnet to test connectivity.
  Verify Service Status: Check if the web service is up and running. You can do this by accessing the service URL directly in a web browser or using tools like Postman.
  Review Authorizations: Ensure that the user has the necessary authorizations to execute the work item and access the web service.
  Update URL: Verify and update the URL in the workflow configuration if it has changed.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the HTTP connection configuration.
  Check Workflow Configuration: Review the workflow configuration for any errors or misconfigurations that could be causing the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) to monitor work items and SWI2_FREQ (Work Item Overview) to analyze the status of work items.
  Workflow Logs: Check the workflow logs for more detailed error messages that can provide additional context on the failure.
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to the SWFHTTP018 error.
  System Logs: Review system logs (transaction SM21) for any related error messages that could provide further insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.