How To Fix SWF_RUN_SERVICES128 - No recipient found to be informed (Agent rule type '&1', Agent rule '&2')


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SWF_RUN_SERVICES - Workflow: Services

  • Message number: 128

  • Message text: No recipient found to be informed (Agent rule type '&1', Agent rule '&2')

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SWF_RUN_SERVICES128 - No recipient found to be informed (Agent rule type '&1', Agent rule '&2') ?
    The SAP error message SWF_RUN_SERVICES128 indicates that there is no recipient found for a workflow task, which is typically related to agent determination in SAP workflows. This error can occur when the system is unable to identify a valid user or group to assign the workflow task to, based on the defined agent rules.
    
    Cause: Agent Rule Configuration: The agent rule defined for the workflow task may not be set up correctly, or it may not have any valid recipients. User Assignment: The users who should be receiving the task may not be assigned to the relevant organizational units or roles. Missing or Inactive Users: The users that are supposed to receive the task may be inactive or not exist in the system. Authorization Issues: The user may not have the necessary authorizations to be assigned as an agent for the workflow. Workflow Customization: Custom workflows may have specific conditions that are not being met, leading

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