How To Fix SWF_RUN_SERVICES062 - Invocation of output management service failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN_SERVICES - Workflow: Services

• Message number: 062

• Message text: Invocation of output management service failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN_SERVICES062 - Invocation of output management service failed ?

  The SAP error message SWF_RUN_SERVICES062 indicates that there was a failure in invoking the output management service. This error typically occurs in the context of workflow processing, where the system attempts to generate or send output (like emails, print jobs, etc.) but encounters an issue.
  Causes:
  
  
  Configuration Issues: The output management service may not be properly configured in the system. This could include missing or incorrect settings in the output type, output determination, or communication settings.
  
  
  Authorization Problems: The user or the workflow may not have the necessary authorizations to execute the output management service.
  
  
  Service Availability: The output management service itself may be down or not available due to system issues or maintenance.
  
  
  Data Issues: There may be issues with the data being processed, such as missing or incorrect information that the output management service requires.
  
  
  Technical Errors: There could be underlying technical issues, such as network problems, system performance issues, or bugs in the SAP system.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for the output management service. Ensure that all necessary parameters are correctly set up in transaction codes like NACE (for output types) or SPRO (for output determination).
  
  
  Review Authorizations: Ensure that the user executing the workflow has the necessary authorizations. You can check this using transaction SU53 or by reviewing the user roles and profiles.
  
  
  Service Status: Check the status of the output management service. You can do this by looking at system logs or using transaction SLG1 to see if there are any related error messages.
  
  
  Data Validation: Validate the data being processed to ensure that all required fields are populated and correct. This may involve checking the workflow instance or the business object being processed.
  
  
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the failure. Use transaction SM21 for system logs and ST22 for dump analysis.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (Output Types), SPRO (Configuration), SLG1 (Application Log), and SM21 (System Log).
  SAP Notes: Search for SAP Notes related to SWF_RUN_SERVICES062 in the SAP Support Portal. There may be specific notes addressing known issues or patches.
  Documentation: Review SAP documentation on output management and workflows for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.