How To Fix SWF_RUN_SERVICES048 - Mail Server Error: &1&2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN_SERVICES - Workflow: Services

• Message number: 048

• Message text: Mail Server Error: &1&2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN_SERVICES048 - Mail Server Error: &1&2&3&4 ?

  The SAP error message SWF_RUN_SERVICES048, which indicates a "Mail Server Error," typically occurs when there is an issue with the configuration or connectivity of the mail server used by the SAP system to send emails. The placeholders &1, &2, &3, and &4 in the error message usually provide specific details about the nature of the error, such as the error code, the mail server address, or other relevant information.
  Causes:
  
  Mail Server Configuration Issues: The mail server settings in the SAP system may be incorrect or incomplete.
  Network Connectivity Problems: There may be network issues preventing the SAP system from reaching the mail server.
  Authentication Failures: If the mail server requires authentication, incorrect credentials may lead to this error.
  Mail Server Downtime: The mail server may be down or experiencing issues.
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the mail server.
  SMTP Protocol Issues: The SMTP settings may not be correctly configured, or the server may not support the required protocols.
  
  Solutions:
  
  
  Check Mail Server Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the settings for the SMTP node, including the mail server address, port, and authentication details.
  Ensure that the settings match those required by your mail server.
  
  
  
  Test Connectivity:
  
  Use tools like telnet to check if the SAP system can reach the mail server on the specified port (usually port 25 for SMTP).
  Ensure that there are no network issues or outages.
  
  
  
  Review Authentication Settings:
  
  If the mail server requires authentication, ensure that the username and password are correctly configured in the SAP system.
  
  
  
  Check Mail Server Status:
  
  Verify that the mail server is up and running. Check with your IT department or mail server administrator.
  
  
  
  Firewall and Security Settings:
  
  Ensure that any firewalls or security settings allow traffic between the SAP system and the mail server.
  
  
  
  Review SMTP Settings:
  
  Ensure that the SMTP settings in the SAP system are compatible with the mail server's requirements.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address known issues with the mail server configuration or specific error codes.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SCOT: Used for configuring and monitoring the SAPconnect settings.
  SOST: Used to monitor the status of sent emails.
  
  
  
  Logs: 
  
  Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  
  
  
  Documentation: 
  
  Refer to SAP documentation for configuring SAPconnect and troubleshooting mail server issues.
  
  
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP Basis team or the mail server administrator for further assistance.