How To Fix SWF_RUN644 - Work item currently being completed by event

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 644

• Message text: Work item currently being completed by event

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN644 - Work item currently being completed by event ?

  The SAP error message SWF_RUN644 indicates that a work item is currently being completed by an event. This typically occurs in the context of SAP Business Workflow, where a work item is in the process of being processed or completed, and another action is trying to access or modify it at the same time.
  Cause:
  
  Concurrency Issues: The error often arises due to concurrent processing of the same work item. For example, if two users or processes are trying to complete the same work item simultaneously, one of them will encounter this error.
  Event Triggering: The work item may be linked to an event that is being triggered while the work item is still in the process of being completed.
  Workflow Configuration: There may be issues in the workflow configuration that lead to improper handling of work items.
  
  Solution:
  
  Wait and Retry: If the error is due to concurrent processing, waiting for a moment and then retrying the action may resolve the issue.
  Check Workflow Logs: Review the workflow logs to identify any issues or conflicts that may be causing the work item to be locked or in a state of completion.
  Review Event Handling: Ensure that the events associated with the work item are correctly configured and that there are no conflicting events being triggered.
  Transaction Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor the status of work items and identify any that are stuck or in an error state.
  Debugging: If the issue persists, consider debugging the workflow to identify the exact point of failure or conflict.
  Consult Documentation: Refer to SAP documentation or support notes related to workflow processing for any known issues or patches that may address this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWI6, and SWI3 for managing and monitoring workflows.
  SAP Notes: Check SAP Notes for any updates or patches related to workflow processing and error handling.
  Workflow Configuration: Review the configuration of the workflow in transaction SWDD (Workflow Builder) to ensure that it is set up correctly.
  User Authorizations: Ensure that users have the necessary authorizations to process the work items, as lack of permissions can also lead to errors.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.