How To Fix SWF_RUN590 - Unable to perform deadline callback for work item &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 590

• Message text: Unable to perform deadline callback for work item &1 (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN590 - Unable to perform deadline callback for work item &1 (&2) ?

  The SAP error message SWF_RUN590 indicates that the system is unable to perform a deadline callback for a work item. This typically occurs in the context of SAP Business Workflow, where deadlines are set for work items to ensure timely processing.
  Cause:
  The error can be caused by several factors, including:
  
  Missing or Inactive Workflow: The workflow definition associated with the work item may be missing or inactive.
  Incorrect Configuration: There may be issues with the configuration of the workflow or the deadline settings.
  Authorization Issues: The user or system may lack the necessary authorizations to execute the deadline callback.
  System Performance Issues: If the system is under heavy load or experiencing performance issues, it may fail to process the callback in time.
  Database Issues: Problems with the database, such as locks or connectivity issues, can prevent the callback from being executed.
  
  Solution:
  To resolve the SWF_RUN590 error, you can take the following steps:
  
  
  Check Workflow Definition:
  
  Ensure that the workflow definition associated with the work item is active and correctly configured.
  Use transaction code SWDD (Workflow Builder) to review the workflow.
  
  
  
  Review Deadline Settings:
  
  Check the deadline settings for the work item. Ensure that they are correctly defined and that the system can process them.
  
  
  
  Check Authorizations:
  
  Verify that the user or system has the necessary authorizations to execute the deadline callback. Use transaction SU53 to analyze authorization issues.
  
  
  
  Monitor System Performance:
  
  Check the system performance and workload. Use transaction ST22 (Dump Analysis) and SM21 (System Log) to identify any performance-related issues.
  
  
  
  Database Health Check:
  
  Ensure that the database is functioning correctly. Check for locks or connectivity issues that may be affecting the workflow processing.
  
  
  
  Review Workflow Logs:
  
  Use transaction SWI1 (Work Item Selection) to review the logs for the specific work item and identify any additional errors or warnings.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  ST22: Dump Analysis
  SM21: System Log
  SU53: Authorization Check
  
  
  
  SAP Notes: Regularly check the SAP Support Portal for any updates or notes related to workflow errors and performance issues.
  
  
  By following these steps, you should be able to diagnose and resolve the SWF_RUN590 error effectively.