How To Fix SWF_RUN572 - System error: Unable to create work item container

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 572

• Message text: System error: Unable to create work item container

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN572 - System error: Unable to create work item container ?

  The SAP error message SWF_RUN572, which states "System error: Unable to create work item container," typically occurs in the context of SAP Business Workflow. This error indicates that there is an issue with the workflow container, which is essential for the execution of workflow tasks.
  Causes:
  
  Container Initialization Failure: The workflow container may not be initialized properly due to missing or incorrect data.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to create or access the work item container.
  System Configuration Issues: There may be configuration problems in the workflow settings or in the underlying system that prevent the creation of the container.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can also lead to this error.
  Workflow Definition Errors: The workflow definition itself may have errors or inconsistencies that prevent the container from being created.
  
  Solutions:
  
  Check Workflow Definition: Review the workflow definition for any errors or inconsistencies. Ensure that all necessary steps and containers are correctly defined.
  Authorization Check: Verify that the user has the appropriate authorizations to execute the workflow. You can use transaction code SU53 to check for authorization issues.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Workflow Runtime Environment: Ensure that the workflow runtime environment is correctly configured. This includes checking the settings in transaction SWU3 (Automatic Workflow Customizing).
  Database Health: Check the health of the database. Ensure that there are no connectivity issues and that the database is functioning correctly.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If the issue persists, consider debugging the workflow to identify where the failure occurs. You can use transaction SWI1 to analyze the workflow instances.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWU3: Automatic Workflow Customizing
  SLG1: Application Log
  SWI2_FREQ: Work Item Analysis
  
  
  SAP Notes: Always check for the latest SAP Notes related to workflow issues, as they may provide specific fixes or workarounds.
  Documentation: Refer to the SAP Help Portal for detailed documentation on SAP Business Workflow and troubleshooting common issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.