How To Fix SWF_PUSH_NOTIF1020 - Mandatory note required, can't be executed via notification

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_PUSH_NOTIF1 - Business Workflow: Push Notification Config. Messages

• Message number: 020

• Message text: Mandatory note required, can't be executed via notification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_PUSH_NOTIF1020 - Mandatory note required, can't be executed via notification ?

  The SAP error message SWF_PUSH_NOTIF1020 indicates that a mandatory note is required for a workflow notification to be executed. This error typically arises in the context of SAP Business Workflow when a user attempts to process a notification that is missing essential information or configuration.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Mandatory Note: The workflow notification requires a mandatory note that has not been provided or is not available in the system.
  Configuration Issues: There may be issues with the workflow configuration or the way notifications are set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or process the required note.
  
  Solution:
  To resolve the SWF_PUSH_NOTIF1020 error, you can take the following steps:
  
  
  Check for Missing Notes:
  
  Verify if the mandatory note is indeed missing. You can check the workflow definition and see if all required notes are attached.
  
  
  
  Review Workflow Configuration:
  
  Go to the workflow definition in transaction SWDD (Workflow Builder) and ensure that all necessary elements are correctly configured.
  Check if the workflow is correctly linked to the relevant business objects and that all required data is being passed.
  
  
  
  Check User Authorizations:
  
  Ensure that the user trying to execute the notification has the necessary authorizations to access the required notes. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Debugging:
  
  If the issue persists, you may need to debug the workflow to identify where the process is failing. Use transaction SWI1 to analyze the workflow instances and see if there are any errors logged.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. Sometimes, there are patches or updates that need to be applied to resolve such issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant details about the workflow and configuration.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SU53: Authorization Check
  
  
  SAP Notes: Always check for the latest SAP Notes related to workflow notifications and error handling.
  Documentation: Review SAP documentation on Business Workflow for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the issue related to the SWF_PUSH_NOTIF1020 error message.