How To Fix SWF_HTTP074 - Work item '&1' was not closed and remains in your Inbox

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_HTTP - Web Services in the Workflow: Server Functions

• Message number: 074

• Message text: Work item '&1' was not closed and remains in your Inbox

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_HTTP074 - Work item '&1' was not closed and remains in your Inbox ?

  The SAP error message SWF_HTTP074 indicates that a work item in the SAP Business Workflow has not been closed and remains in the user's inbox. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Cause
  
  Incomplete Processing: The work item may not have been processed completely. This could be due to user error, system issues, or a lack of necessary authorizations.
  Technical Errors: There may be technical issues in the workflow process, such as missing or incorrect configuration, or problems with the underlying business logic.
  User Actions: The user may have not completed the required actions associated with the work item, such as approving or rejecting a request.
  Workflow Termination: The workflow may have been terminated unexpectedly, leaving the work item in an open state.
  System Performance Issues: Slow system performance or timeouts can lead to incomplete processing of work items.
  
  Solution
  
  Check Work Item Details: Review the details of the work item in the SAP Business Workplace (transaction code SBWP) to understand what actions are required.
  Complete the Work Item: If the work item requires user action, ensure that the necessary steps are completed (e.g., approval, rejection, or providing additional information).
  Review Workflow Logs: Use transaction code SWI1 to analyze the workflow logs for any errors or issues that may have occurred during processing.
  Check for Authorizations: Ensure that the user has the necessary authorizations to complete the work item. If not, contact your SAP security administrator.
  Reprocess the Work Item: If the work item is stuck due to a technical issue, you may need to reprocess it. This can be done using transaction code SWIA to manually process or delete the work item.
  Consult with Technical Support: If the issue persists, it may be necessary to consult with your SAP Basis or technical support team to investigate any underlying system issues or configuration problems.
  
  Related Information
  
  Transaction Codes:
  
  SBWP: SAP Business Workplace
  SWI1: Workflow Overview
  SWIA: Work Item Administration
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review SAP documentation on workflow management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the SWF_HTTP074 error and take appropriate action to resolve it.