How To Fix SWF_HTTP069 - Error when reading the work item header for work item '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_HTTP - Web Services in the Workflow: Server Functions

• Message number: 069

• Message text: Error when reading the work item header for work item '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_HTTP069 - Error when reading the work item header for work item '&1' ?

  The SAP error message SWF_HTTP069 indicates that there is an issue when trying to read the work item header for a specific work item in the SAP Workflow system. This error can occur due to various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Causes:
  
  Work Item Does Not Exist: The work item ID specified may not exist in the system, possibly due to deletion or incorrect ID.
  Authorization Issues: The user may not have the necessary authorizations to access the work item.
  Database Issues: There may be issues with the database, such as corruption or connectivity problems.
  Workflow Configuration Issues: There could be misconfigurations in the workflow definition or the workflow instance itself.
  System Performance Issues: High load on the system may lead to timeouts or failures in fetching the work item details.
  
  Solutions:
  
  Verify Work Item ID: Check if the work item ID (&1) is correct and exists in the system. You can do this by using transaction code SWI1 to search for the work item.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the work item. You can check this in transaction SU53 after attempting to access the work item.
  Database Check: If you suspect database issues, check the database logs for any errors. You may need to involve your database administrator to resolve any underlying issues.
  Workflow Monitoring: Use transaction SWI1 or SWI2_FREQ to monitor the workflow and check for any errors or inconsistencies in the workflow configuration.
  System Performance: If the system is under heavy load, consider checking system performance metrics and optimizing the system or scheduling the workflow processing during off-peak hours.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Workflow Overview
  SWI2_DURA: Workflow Instances by Duration
  SWI2_COCK: Workflow Cockpit
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  By following these steps, you should be able to diagnose and resolve the SWF_HTTP069 error in your SAP system.