How To Fix SWF_HELPERS020 - Error retrieving text from text edit

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_HELPERS - Message class for report RSWW_WF_HELPERS

• Message number: 020

• Message text: Error retrieving text from text edit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_HELPERS020 - Error retrieving text from text edit ?

  The SAP error message SWF_HELPERS020 ("Error retrieving text from text edit") typically occurs in the context of SAP Workflow or when dealing with text elements in SAP applications. This error indicates that the system encountered an issue while trying to retrieve or display text from a text editor or text object.
  Causes:
  
  Missing Text Elements: The text element that the system is trying to retrieve may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the text object or the related data.
  Data Corruption: There may be corruption in the database or in the text object itself.
  Configuration Issues: Incorrect configuration settings in the workflow or text management settings can lead to this error.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Text Elements: Verify that the text elements being referenced exist in the system. You can do this by navigating to the relevant transaction (e.g., SO10 for text elements) and checking if the text is available.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the text objects. You may need to consult with your SAP security team to verify this.
  Database Consistency Check: Run consistency checks on the database to identify and fix any corruption issues. This may involve using transaction codes like SE14 or DB02.
  Configuration Review: Review the configuration settings related to workflows and text management. Ensure that everything is set up correctly.
  SAP Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. Applying the latest patches or updates may resolve the issue.
  Debugging: If you have access to development tools, you can debug the workflow or the program that is generating the error to identify the root cause.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (Text Management), SWI1 (Work Item Selection), and SWI2_FREQ (Work Item Overview).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to workflows and text management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.