How To Fix SWF_HC_RUN005 - Unassigned tasks detected for scenario &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_HC_RUN - Health check for Runtime

• Message number: 005

• Message text: Unassigned tasks detected for scenario &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_HC_RUN005 - Unassigned tasks detected for scenario &1 ?

  The SAP error message SWF_HC_RUN005 indicates that there are unassigned tasks detected for a specific workflow scenario. This typically occurs in the context of SAP Business Workflow, where certain tasks or steps in a workflow process have not been assigned to any user or agent, which can prevent the workflow from progressing.
  Cause:
  
  Unassigned Tasks: The primary cause of this error is that there are tasks in the workflow that do not have any agents assigned to them. This can happen if the workflow definition does not specify an agent for certain tasks or if the agent assignment logic fails.
  Incorrect Workflow Configuration: The workflow might be incorrectly configured, leading to tasks not being assigned as expected.
  Missing User Assignments: If the workflow is designed to assign tasks based on specific user roles or organizational units, and those roles or units are not properly set up, it can lead to unassigned tasks.
  Changes in User Status: If a user who was previously assigned to a task is no longer valid (e.g., user deactivation), it can lead to unassigned tasks.
  
  Solution:
  
  Check Workflow Definition: Review the workflow definition in the SAP Business Workflow (transaction SWDD) to ensure that all tasks have appropriate agents assigned. Make sure that the agent assignment logic is correctly implemented.
  Assign Agents: If tasks are found to be unassigned, you can manually assign agents to those tasks. This can be done in the workflow definition or by using the transaction SWIA (Workflow Administration).
  Use Workflow Monitoring: Utilize transaction SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection with Frequency) to monitor the workflow instances and identify which tasks are unassigned.
  Check User Roles: Ensure that the users who are supposed to be assigned to the tasks have the necessary roles and authorizations. If roles have changed, update the workflow accordingly.
  Re-trigger the Workflow: After making the necessary changes, you may need to re-trigger the workflow or restart the workflow instance to ensure that the changes take effect.
  
  Related Information:
  
  Transaction Codes:
  
  SWDD: Workflow Builder - to edit and define workflows.
  SWIA: Workflow Administration - to manage workflow instances and tasks.
  SWI1/SWI2_FREQ: To monitor and analyze work items in workflows.
  
  
  Documentation: Refer to SAP Help documentation for Business Workflow for detailed guidance on configuring workflows and handling errors.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message or provide patches and updates.
  
  By following these steps, you should be able to resolve the SWF_HC_RUN005 error and ensure that your workflow processes run smoothly.