How To Fix SWF_FLEX_RUN097 - Restart mail send request '&1' failed

SWF_FLEX_RUN097 - Overview

• Message type: E = Error

• Message class: SWF_FLEX_RUN - Workflow: Runtime Errors

• Message number: 097

• Message text: Restart mail send request '&1' failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_RUN097 - Restart mail send request '&1' failed ?

  The SAP error message SWF_FLEX_RUN097 indicates that there was a failure in sending a restart mail request for a workflow. This error typically occurs in the context of SAP Business Workflow when a workflow instance is restarted, and the system attempts to send a notification email but encounters an issue.
  Causes:
  
  Mail 
  Configuration Issues: The SAP system may not be properly configured to send emails. This could be due to incorrect settings in the SMTP configuration or missing parameters in the SCOT transaction.
  User Settings: The user who is supposed to receive the email may not have a valid email address configured in their user profile.
  Workflow Configuration: There may be issues with the workflow definition or the specific task that is trying to send the email.
  System Errors: Temporary system issues or network problems could also prevent the email from being sent.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction SCOT and verify that the SMTP settings are