How To Fix SWF_FLEX_RUN060 - Retrieval teams failed (Category '&1')

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_RUN - Workflow: Runtime Errors

• Message number: 060

• Message text: Retrieval teams failed (Category '&1')

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_RUN060 - Retrieval teams failed (Category '&1') ?

  The SAP error message SWF_FLEX_RUN060, which states "Retrieval teams failed (Category '&1')", typically occurs in the context of SAP Workflow or SAP Business Workflow. This error indicates that there was a failure in retrieving the teams associated with a specific category in the workflow process.
  Cause:
  
  Configuration Issues: The workflow configuration may not be set up correctly, leading to issues in retrieving the necessary teams.
  Authorization Problems: The user or system may not have the necessary authorizations to access the team data.
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that store team information.
  System Performance: Performance issues or timeouts in the system can also lead to failures in retrieving data.
  Custom Code: If there are custom enhancements or modifications in the workflow, they may be causing the retrieval to fail.
  
  Solution:
  
  Check Configuration: Review the workflow configuration settings to ensure that they are correctly set up. Verify that the categories and teams are properly defined.
  Authorization Check: Ensure that the user executing the workflow has the necessary authorizations to access the team data. You can use transaction code SU53 to analyze authorization issues.
  Data Validation: Check the relevant tables (e.g., USR21 for user assignments, etc.) to ensure that the data is consistent and complete. Look for any missing or incorrect entries.
  Performance Monitoring: Monitor system performance and check for any long-running processes or locks that might be affecting data retrieval.
  Debugging: If custom code is involved, debug the workflow to identify where the failure occurs. Look for any exceptions or errors in the custom logic.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze workflow instances and their statuses.
  Workflow Logs: Review the workflow logs for more detailed error messages or stack traces that can provide additional context for the failure.
  SAP Community: Engage with the SAP Community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.