How To Fix SWF_EVT040 - Event consumers not started (check tenant setup status in SWU3)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_EVT - Messages from Event Manager

• Message number: 040

• Message text: Event consumers not started (check tenant setup status in SWU3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_EVT040 - Event consumers not started (check tenant setup status in SWU3) ?

  The SAP error message SWF_EVT040 indicates that event consumers are not started, and it suggests checking the tenant setup status in transaction SWU3. This error typically occurs in the context of SAP Business Workflow and can prevent workflows from being triggered or processed correctly.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Configuration: The workflow environment may not be fully configured, particularly in relation to event handling.
  Event Consumer Not Active: The event consumer that is responsible for processing events may not be active or started.
  Issues with RFC Connections: There may be issues with Remote Function Call (RFC) connections that are required for event processing.
  Missing Authorizations: The user or system may lack the necessary authorizations to start the event consumers.
  System Errors: There could be underlying system errors or misconfigurations that prevent the event consumers from starting.
  
  Solution:
  To resolve the SWF_EVT040 error, follow these steps:
  
  
  Check Tenant Setup in SWU3:
  
  Go to transaction code SWU3.
  Execute the "Automatic Workflow Customizing" to ensure that all necessary settings are in place.
  Check the status of the tenant setup and ensure that all required components are activated.
  
  
  
  Start Event Consumers:
  
  In the same transaction (SWU3), look for options to start the event consumers manually if they are not running.
  You can also check the status of the event consumers in transaction SWF_CUST or SWF_WORKFLOW.
  
  
  
  Check RFC Connections:
  
  Ensure that all necessary RFC connections are correctly configured and active. You can check this in transaction SM59.
  Test the connections to ensure they are functioning properly.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to execute workflows and start event consumers.
  Check the roles and profiles assigned to the user.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) and workflow logs (transaction SWI1) for any additional error messages or warnings that could provide more context on the issue.
  
  
  
  Restart the Workflow:
  
  If the above steps do not resolve the issue, consider restarting the workflow or the application server to refresh the environment.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWU3: Automatic Workflow Customizing
  SWF_CUST: Workflow Customizing
  SWI1: Workflow Overview
  SM59: RFC Destinations
  SM21: System Log
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on workflow configuration and troubleshooting.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify and resolve the cause of the SWF_EVT040 error message in your SAP system.