How To Fix SWF_CST282 - Tasks for SAPphone = not general

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CST - Message Class for Workflow Customizing

• Message number: 282

• Message text: Tasks for SAPphone = not general

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CST282 - Tasks for SAPphone = not general ?

  The SAP error message SWF_CST282, which states "Tasks for SAPphone = not general," typically relates to issues with the configuration of SAP Business Workflow, particularly in the context of SAPphone (a mobile solution for SAP).
  Cause:
  This error usually occurs when there is a misconfiguration in the workflow settings or when the tasks assigned to SAPphone are not set up correctly. It may indicate that the tasks are not defined as general tasks, which are necessary for them to be accessible via SAPphone.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Task Configuration:
  
  Go to the transaction code SWDD (Workflow Builder) and check the workflow definition that is causing the issue.
  Ensure that the tasks assigned to SAPphone are marked as general tasks. You can do this by checking the task properties in the workflow.
  
  
  
  Modify Task Properties:
  
  If the tasks are not set as general, you may need to modify the task properties. This can be done by accessing the task in the transaction code PFTC (Task Maintenance) and ensuring that the "General Task" checkbox is selected.
  
  
  
  Review SAPphone Settings:
  
  Ensure that the SAPphone settings are correctly configured in the system. This includes checking the relevant customizing settings for mobile workflows.
  
  
  
  Test the Workflow:
  
  After making the necessary changes, test the workflow to ensure that the tasks are now accessible via SAPphone without generating the error.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to the SAP documentation or help notes related to SAP Business Workflow and SAPphone for additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance. They may provide specific notes or patches that address the problem.
  
  
  
  Related Information:
  
  Transaction Codes: SWDD (Workflow Builder), PFTC (Task Maintenance)
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the SWF_CST282 error and ensure that your tasks for SAPphone are configured correctly.