How To Fix SWF_CST272 - Tasks for IDoc interface = not general

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CST - Message Class for Workflow Customizing

• Message number: 272

• Message text: Tasks for IDoc interface = not general

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CST272 - Tasks for IDoc interface = not general ?

  The SAP error message SWF_CST272, which states "Tasks for IDoc interface = not general," typically occurs in the context of workflow or IDoc processing in SAP. This error indicates that there is an issue with the configuration of the IDoc interface, specifically that the tasks associated with the IDoc are not set up correctly or are not general enough to be processed.
  Cause:
  
  Incorrect Task Assignment: The tasks associated with the IDoc interface may not be correctly assigned or may not be general tasks that can be executed in the workflow.
  Missing or Incorrect Workflow Configuration: The workflow configuration for handling IDocs may be incomplete or incorrectly set up.
  Authorization Issues: The user or process trying to execute the IDoc may not have the necessary authorizations to perform the tasks associated with the IDoc.
  IDoc Type or Message Type Issues: The specific IDoc type or message type being processed may not have the necessary workflow tasks defined.
  
  Solution:
  
  
  Check Task Configuration:
  
  Go to the transaction code SWF_WORKFLOW or SWDD to review the workflow configuration.
  Ensure that the tasks associated with the IDoc interface are correctly defined and are general tasks.
  
  
  
  Review IDoc Settings:
  
  Use transaction WE20 to check the partner profile settings for the IDoc.
  Ensure that the message type and IDoc type are correctly configured and that the necessary processing steps are defined.
  
  
  
  Authorization Check:
  
  Verify that the user or process executing the IDoc has the necessary authorizations to perform the tasks. You can check this using transaction SU53 after the error occurs.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the workflow or IDoc processing to identify where the failure occurs. Use transaction SWI1 to monitor workflow instances and see if there are any additional error messages.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific IDoc type and workflow tasks to ensure that all necessary configurations are in place.
  
  
  
  SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message and any relevant configuration details.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  WE20: Partner Profiles
  WE21: Port Definition
  
  
  IDoc Types: Familiarize yourself with the specific IDoc types and their associated message types that are relevant to your business processes.
  Workflow Tasks: Understand the different types of workflow tasks (e.g., general tasks, method tasks) and how they are configured in SAP.
  
  By following these steps, you should be able to identify and resolve the issue related to the SWF_CST272 error message.