How To Fix SWF_CST262 - Tasks for Customizing with workflow = not general

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CST - Message Class for Workflow Customizing

• Message number: 262

• Message text: Tasks for Customizing with workflow = not general

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CST262 - Tasks for Customizing with workflow = not general ?

  The SAP error message SWF_CST262 indicates that there is an issue with the workflow customization settings in your SAP system. Specifically, it suggests that the tasks for customizing with workflow are not set to "general," which can lead to problems in executing workflows properly.
  Cause:
  The error typically arises when:
  
  Task Configuration: The workflow tasks are not configured correctly or are not marked as general tasks. This can happen if the tasks are defined for specific organizational units or conditions rather than being available for general use.
  Missing Authorizations: The user executing the workflow may not have the necessary authorizations to access the tasks.
  Workflow Customization: There may be inconsistencies or missing entries in the workflow customizing settings.
  
  Solution:
  To resolve the SWF_CST262 error, you can take the following steps:
  
  
  Check Task Configuration:
  
  Go to the transaction code SWDD (Workflow Builder) and check the tasks that are being used in your workflow.
  Ensure that the tasks are set to "general" and are not restricted to specific organizational units or conditions.
  
  
  
  Review Workflow Customizing:
  
  Use transaction code SWU3 to perform a consistency check on your workflow customizing settings.
  Make sure that all necessary customizing settings are in place and that there are no missing entries.
  
  
  
  Authorization Check:
  
  Verify that the user executing the workflow has the necessary authorizations. You can check this using transaction code SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Adjust Workflow Settings:
  
  If you have access to the workflow customizing settings, you may need to adjust the settings to ensure that the tasks are available for general use.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to workflow customization for any specific instructions or updates that may apply to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SWDD: Workflow Builder
  SWU3: Automatic Workflow Customizing
  SU53: Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Workflow Documentation: Review the SAP Help Portal for detailed documentation on workflow configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the cause of the SWF_CST262 error in your SAP system.