How To Fix SWF_CPWF_001017 - Consumer type '&1' expected, but retrieved '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CPWF_001 - CP workflow integration API messages

• Message number: 017

• Message text: Consumer type '&1' expected, but retrieved '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CPWF_001017 - Consumer type '&1' expected, but retrieved '&2' ?

  The SAP error message SWF_CPWF_001017 indicates a mismatch between the expected consumer type and the retrieved consumer type in a workflow context. This error typically arises in the context of SAP Business Workflow or SAP Business Process Management (BPM) when the system is expecting a specific type of consumer (like a user, group, or role) but instead retrieves a different type.
  Cause:
  
  Configuration Issues: The workflow might be configured to expect a specific consumer type (e.g., a user) but is receiving a different type (e.g., a group or role).
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as incorrect assignments or missing information in the workflow configuration.
  Changes in User Roles: If there have been recent changes to user roles or authorizations, the workflow might not be able to resolve the expected consumer type correctly.
  Custom Development: If there are custom developments or enhancements in the workflow, they might not be handling the consumer types correctly.
  
  Solution:
  
  Check Workflow Configuration: Review the workflow configuration to ensure that the expected consumer type matches what is being retrieved. This includes checking the task definitions and the binding of the workflow elements.
  Validate User Assignments: Ensure that the users or groups assigned to the workflow tasks are correctly set up and that they match the expected consumer types.
  Review Authorization Roles: Check if there have been any changes to user roles or authorizations that might affect the workflow execution. Ensure that the users have the necessary permissions.
  Debugging: If the issue persists, consider debugging the workflow to trace where the mismatch occurs. This may involve checking the workflow logs and analyzing the runtime data.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using, as there may be known issues or patches available.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Workflow Logs: Utilize transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to analyze workflow logs and identify the root cause of the error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.