How To Fix SWF_CCMS127 - Cannot call analysis tool

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CCMS - CCMS: Monitoring

• Message number: 127

• Message text: Cannot call analysis tool

What causes this issue?

Communication problem when attempting to call the function module
asynchronously.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Close one or more sessions and repeat the call.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CCMS127 - Cannot call analysis tool ?

  The SAP error message SWF_CCMS127, which states "Cannot call analysis tool," typically occurs in the context of the SAP Workflow or CCMS (Computing Center Management System) when there is an issue with accessing or executing the analysis tool for workflows or monitoring.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the analysis tool.
  Configuration Problems: There may be misconfigurations in the workflow or CCMS settings.
  Missing Components: Required components or tools may not be installed or properly configured in the SAP system.
  System Errors: There could be underlying system errors or issues with the SAP kernel or database.
  Network Issues: If the analysis tool is supposed to connect to an external system or service, network issues could prevent access.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the analysis tool. This can be done by checking the user roles and profiles in transaction SU01.
  Review Configuration: Verify the configuration settings for the workflow and CCMS. Ensure that all necessary parameters are correctly set.
  Install Missing Components: If any components or tools are missing, install or configure them as needed. This may involve checking the SAP Marketplace or consulting with your SAP Basis team.
  System Check: Perform a system check to identify any underlying issues. This can include checking system logs (transaction SM21) and short dumps (transaction ST22).
  Network Troubleshooting: If the analysis tool requires network access, ensure that there are no network issues preventing the connection. This may involve checking firewall settings or network configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes can provide patches or additional guidance on resolving specific issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Workflow Overview), SM37 (Job Monitoring), and ST22 (Dump Analysis) for troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review SAP documentation related to workflow and CCMS for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the SWF_CCMS127 error message.