How To Fix SWF_CCMS123 - Log on to call analysis method in client &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CCMS - CCMS: Monitoring

• Message number: 123

• Message text: Log on to call analysis method in client &1

What causes this issue?

Data from multiple clients is displayed in the CCMS monitor. However,
the analysis method can only be called in the client that the monitoring
data originates from.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Log on to the relevant client and execute the analysis method.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CCMS123 - Log on to call analysis method in client &1 ?

  The SAP error message SWF_CCMS123 typically indicates an issue related to the monitoring of workflow processes in the SAP system. This error message suggests that there is a problem with the logon to the call analysis method in a specific client (denoted by &1).
  Cause:
  
  Client-Specific Issues: The error may arise if the client specified in the message is not properly configured or if there are issues with the user authorizations in that client.
  Authorization Problems: The user may not have the necessary authorizations to access the workflow monitoring or call analysis functions.
  Technical Issues: There could be underlying technical issues with the SAP system, such as problems with the workflow configuration or the CCMS (Computing Center Management System) setup.
  System Configuration: The system might not be correctly set up to allow for the analysis of workflow calls, or there may be missing components.
  
  Solution:
  
  Check Client Configuration: Ensure that the client specified in the error message is correctly configured and operational. You can do this by logging into the client and checking the relevant settings.
  User Authorizations: Verify that the user has the necessary authorizations to access the workflow monitoring and call analysis functions. You may need to adjust the user roles or profiles accordingly.
  Review Workflow Settings: Check the workflow settings and configurations in the SAP system to ensure that everything is set up correctly. This includes reviewing the workflow definitions and ensuring that they are active.
  System Logs: Look into the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Consult Documentation: Review the official SAP documentation for CCMS and workflow monitoring for any specific configuration or troubleshooting steps that may apply.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency) to analyze workflow items.
  CCMS Monitoring: Familiarize yourself with CCMS monitoring tools and how they interact with workflow processes.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.