How To Fix SWF_CCMS055 - Undeliverable messages

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CCMS - CCMS: Monitoring

• Message number: 055

• Message text: Undeliverable messages

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CCMS055 - Undeliverable messages ?

  The SAP error message SWF_CCMS055 indicates that there are undeliverable messages in the SAP system. This typically occurs in the context of workflow or communication between different components of the SAP system, where messages that are supposed to be delivered to a user or a process cannot be processed or delivered for some reason.
  Causes of SWF_CCMS055
  
  
  User Inactivity: The intended recipient of the message may no longer be active in the system, or their user profile may have been deleted or deactivated.
  
  
  Incorrect User Assignment: The message may be directed to a user who is not assigned to the relevant organizational unit or role.
  
  
  Technical Issues: There may be underlying technical issues, such as problems with the message server, network issues, or database inconsistencies.
  
  
  Workflow Configuration: Misconfigurations in the workflow settings or incorrect routing of messages can lead to undeliverable messages.
  
  
  System Errors: General system errors or issues with the SAP application server can also contribute to this problem.
  
  
  Solutions for SWF_CCMS055
  
  
  Check User Status: Verify that the intended recipient of the message is active and has the correct user profile. If the user is inactive, consider reactivating them or redirecting the message to an active user.
  
  
  Review Workflow Configuration: Check the workflow configuration to ensure that messages are being routed correctly. This includes verifying the assignment of users to tasks and ensuring that all necessary roles are correctly configured.
  
  
  Monitor System Logs: Look into the system logs (transaction SLG1) for any related errors or warnings that might provide more context about the undeliverable messages.
  
  
  Reprocess Messages: In some cases, you may be able to reprocess the undeliverable messages. This can often be done through transaction SWI1 (Work Item Selection) or SWIA (Work Item Administration).
  
  
  Check Message Server: Ensure that the message server is functioning correctly and that there are no network issues affecting message delivery.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  System Maintenance: Regularly perform system maintenance tasks, such as cleaning up old or obsolete messages, to prevent the accumulation of undeliverable messages.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWIA (Work Item Administration), and SLG1 (Application Log) for monitoring and managing workflow messages.
  SAP Documentation: Refer to the official SAP documentation for detailed information on workflow management and message handling.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SWF_CCMS055 error message in your SAP system.