How To Fix SWF_CCMS028 - Process terminated as consequence of locks

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CCMS - CCMS: Monitoring

• Message number: 028

• Message text: Process terminated as consequence of locks

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CCMS028 - Process terminated as consequence of locks ?

  The SAP error message SWF_CCMS028 indicates that a process has been terminated due to locks in the system. This typically occurs in the context of workflow processes where a task or process cannot proceed because it is waiting for a resource that is currently locked by another process. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Lock Contention: The most common cause of this error is that a workflow task is trying to access a resource (like a database table or an object) that is currently locked by another transaction or process.
  Long-Running Transactions: If a transaction takes too long to complete, it can hold locks for an extended period, causing other processes to time out and terminate.
  Deadlocks: In some cases, deadlocks can occur where two or more processes are waiting for each other to release locks, leading to a situation where none can proceed.
  Configuration Issues: Incorrect configuration of workflow or locking mechanisms can also lead to this error.
  
  Solutions
  
  Identify the Lock: Use transaction codes like SM12 (to view and manage locks) to identify which process is holding the lock. You can check the lock entries and see which user or process is causing the issue.
  Terminate the Locking Process: If it is safe to do so, you can terminate the process that is holding the lock. This can be done from the SM12 transaction by deleting the lock entries.
  Optimize Long-Running Transactions: Review the processes that are taking a long time to complete and optimize them to reduce the time they hold locks.
  Increase Timeout Settings: If appropriate, consider increasing the timeout settings for the workflow processes to allow them more time to complete before being terminated.
  Review Workflow Configuration: Check the configuration of the workflow to ensure that it is set up correctly and that there are no issues that could lead to excessive locking.
  Monitor System Performance: Regularly monitor system performance and locking behavior to identify potential issues before they lead to process terminations.
  
  Related Information
  
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM21: System log to check for any related errors or warnings.
  ST22: Dump analysis to see if there are any ABAP runtime errors related to the issue.
  SWI1: Workflow overview to check the status of workflows.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to workflow and locking mechanisms. You can search for specific notes that address the SWF_CCMS028 error.
  
  
  Documentation: Review SAP documentation on workflow management and locking mechanisms to better understand how to manage locks and optimize workflows.
  
  
  By following these steps, you should be able to diagnose and resolve the SWF_CCMS028 error effectively.