How To Fix SWF_CCMS021 - Last successful run of automatic cleanup

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CCMS - CCMS: Monitoring

• Message number: 021

• Message text: Last successful run of automatic cleanup

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CCMS021 - Last successful run of automatic cleanup ?

  The SAP error message SWF_CCMS021 typically relates to issues with the automatic cleanup of workflow instances in the SAP system. This message indicates that the last successful run of the automatic cleanup process did not complete as expected, which can lead to an accumulation of workflow instances that may not be processed or cleaned up properly.
  Cause:
  
  Configuration Issues: The automatic cleanup process may not be configured correctly in the system.
  Job Scheduling Problems: The background job responsible for the cleanup may not be scheduled or may have failed to run.
  Database Issues: There may be database locks or performance issues that prevent the cleanup process from executing successfully.
  Workflow Instances: There may be a large number of workflow instances that need to be processed, causing the cleanup job to time out or fail.
  Authorization Issues: The user executing the cleanup job may not have the necessary authorizations to perform the cleanup.
  
  Solution:
  
  
  Check Job Scheduling:
  
  Go to transaction code SM37 to check the status of the background job responsible for the cleanup.
  Ensure that the job is scheduled correctly and is running without errors.
  
  
  
  Review Job Logs:
  
  If the job has failed, review the job logs for any error messages that can provide more insight into the failure.
  
  
  
  Adjust Cleanup Parameters:
  
  You may need to adjust the parameters for the automatic cleanup process in transaction SWF_CCMS. This includes setting appropriate thresholds for how long workflow instances should be retained.
  
  
  
  Database Performance:
  
  Check for any database locks or performance issues that may be affecting the cleanup process. You can use transaction DB02 to monitor database performance.
  
  
  
  Increase Timeout Settings:
  
  If the cleanup process is timing out due to a large number of instances, consider increasing the timeout settings for the job.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the cleanup job has the necessary authorizations. You can check this in transaction SU01.
  
  
  
  Manual Cleanup:
  
  If necessary, you can manually clean up old workflow instances using transaction SWI1 or SWI2 to delete or archive instances that are no longer needed.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWF_CCMS: Workflow CCMS monitoring.
  SM37: Job monitoring.
  SWI1/SWI2: Workflow instance management.
  DB02: Database performance monitoring.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the SWF_CCMS021 error message. You can search for notes in the SAP Support Portal.
  
  
  Documentation: Review SAP documentation on workflow management and cleanup processes for best practices and configuration guidelines.
  
  
  By following these steps, you should be able to identify the cause of the SWF_CCMS021 error and implement a solution to resolve it.