How To Fix SWF_ALM231 - Error when deleting (CCMS internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_ALM - Workflow: Alert Monitor

• Message number: 231

• Message text: Error when deleting (CCMS internal error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_ALM231 - Error when deleting (CCMS internal error) ?

  The SAP error message SWF_ALM231, which indicates an error when attempting to delete a workflow or related object, is typically associated with internal issues in the CCMS (Computing Center Management System) or workflow management. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Internal CCMS Error: The error may arise from an internal inconsistency or corruption within the CCMS framework.
  Authorization Issues: The user may not have the necessary authorizations to delete the workflow or object.
  Locked Objects: The object you are trying to delete may be locked by another process or user.
  Database Issues: There could be issues with the database that prevent the deletion of the workflow.
  System Configuration: Misconfigurations in the workflow or CCMS settings can lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user attempting to delete the workflow has the necessary authorizations. You can check this in transaction SU53 or SUIM.
  Unlock Objects: If the object is locked, you can check for locks using transaction SM12 and unlock them if necessary.
  Check for Active Workflows: Ensure that there are no active instances of the workflow you are trying to delete. You can check this in transaction SWI1.
  Review Logs: Check the system logs (transaction SM21) and the workflow logs (transaction SWI2_DIAG) for any additional error messages that might provide more context.
  Database Consistency Check: Run a database consistency check to ensure that there are no underlying issues with the database.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any logs you have reviewed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_DIAG (Workflow Diagnosis), and SM12 (Lock Entries).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to workflow management and CCMS for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the SWF_ALM231 error. If the problem continues, further investigation may be necessary, possibly involving technical support from SAP.