How To Fix SWDP_WB_TOOL_VD_ACC019 - External component "&1" is not accessible and tooltip is not set

SAP Error Message - Details

• Message type: E = Error

• Message class: SWDP_WB_TOOL_VD_ACC - ACC Checks

• Message number: 019

• Message text: External component "&1" is not accessible and tooltip is not set

What causes this issue?

Accessibility check:
Embedded external components of type ActiveX, Flash Island, Silverlight
Island are, by definition, not accessible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

A note should be written for the tooltip property of the non-accessible
element to inform users where they can find an accessible equivalent.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWDP_WB_TOOL_VD_ACC019 - External component "&1" is not accessible and tooltip is not set ?

  The SAP error message SWDP_WB_TOOL_VD_ACC019 indicates that an external component referenced in your SAP application is not accessible, and as a result, the tooltip for that component is not set. This error typically occurs in the context of SAP Web Dynpro applications, where external components or services are expected to be available for the application to function correctly.
  Causes:
  
  Network Issues: The external component may be hosted on a different server or service that is currently unreachable due to network issues.
  Configuration Errors: The configuration settings for the external component may be incorrect, leading to accessibility issues.
  Authorization Problems: The user or service account may not have the necessary permissions to access the external component.
  Service Unavailability: The external service or component may be down or not running.
  Incorrect URL or Endpoint: The URL or endpoint configured for the external component may be incorrect or outdated.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the server hosting the external component is reachable from the SAP system. You can use tools like ping or telnet to test connectivity.
  Verify Configuration: Review the configuration settings for the external component in the SAP system. Ensure that all parameters, such as URLs and ports, are correctly set.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to access the external component. This may involve checking roles and permissions in the SAP system.
  Service Status: Check the status of the external service or component. If it is down, you may need to restart it or contact the service provider for support.
  Update Endpoint: If the external component has moved or changed, update the configuration with the new URL or endpoint.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any known issues or patches that may address the problem.
  Logs and Traces: Review application logs and traces for more detailed error messages that may provide additional context about the issue.
  Documentation: Refer to the documentation for the specific external component to ensure that it is set up correctly and that you are following best practices for integration with SAP.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT team for further assistance.