How To Fix SWDP_CCP_WD024 - Catalog favorites deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: SWDP_CCP_WD - Messages for Objects from Package SWDP_CCP_WD_API

• Message number: 024

• Message text: Catalog favorites deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWDP_CCP_WD024 - Catalog favorites deleted ?

  The SAP error message SWDP_CCP_WD024, which indicates that "Catalog favorites deleted," typically occurs in the context of SAP Web Dynpro applications, particularly when dealing with the SAP Fiori Launchpad or similar environments where users can manage their favorites.
  Cause:
  The error message SWDP_CCP_WD024 is generally triggered when:
  
  User Action: A user has deleted or removed items from their favorites list in the catalog.
  System Configuration: Changes in the backend configuration or updates to the system may lead to the loss of favorites.
  Authorization Issues: The user may not have the necessary permissions to access certain favorites or catalog items.
  Data Consistency: There may be inconsistencies in the database or issues with the transport of favorites between systems.
  
  Solution:
  To resolve the SWDP_CCP_WD024 error, consider the following steps:
  
  
  Check User Favorites: Verify if the favorites have indeed been deleted. Users can re-add the items to their favorites if they are still available in the catalog.
  
  
  Reconfigure Catalog: If the issue is due to a configuration change, ensure that the catalog is correctly set up and that the necessary applications are available.
  
  
  Authorization Check: Ensure that the user has the appropriate authorizations to access the catalog and its items. This may involve checking roles and permissions in the SAP system.
  
  
  Database Consistency: If there are concerns about data consistency, consider running consistency checks or database repair tools provided by SAP.
  
  
  Transport Issues: If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate problems with the favorites.
  
  
  User Training: Educate users on how to manage their favorites effectively, including how to restore them if they are accidentally deleted.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that might address this specific error message or related issues.
  
  
  Related Information:
  
  SAP Fiori Launchpad: Understanding how the Fiori Launchpad manages favorites can help in troubleshooting.
  Web Dynpro Applications: Familiarity with Web Dynpro architecture may provide insights into how favorites are handled.
  User Management: Knowledge of user roles and authorizations in SAP can be crucial for resolving access-related issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the issue and any steps already taken.