How To Fix SV802 - Error generating print report

SAP Error Message - Details

• Message type: E = Error

• Message class: SV - View Maintenance: Customize Messages

• Message number: 802

• Message text: Error generating print report

What causes this issue?

An internal system error occurred.

System Response

Data could not be printed.

How to fix this error?

Please notify SAP.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message SV802 - Error generating print report ?

  The SAP error message SV802, which indicates "Error generating print report," typically occurs when there are issues related to the printing process in SAP. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes of SV802 Error
  
  
  Printer Configuration Issues: The printer may not be correctly configured in SAP. This includes incorrect device type, output device settings, or missing printer drivers.
  
  
  Output Device Not Defined: The output device specified in the print request may not be defined in the SAP system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the printer or generate print reports.
  
  
  Network Issues: There may be network connectivity problems between the SAP system and the printer.
  
  
  Spool Request Issues: The spool request may have encountered an error, such as being deleted or not being processed correctly.
  
  
  Data Issues: The data being sent to the printer may be corrupted or not formatted correctly, leading to errors during report generation.
  
  
  Solutions to SV802 Error
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device type and other settings are correct.
  
  
  
  Verify Output Device:
  
  Ensure that the output device specified in the print request exists and is active.
  You can check this in transaction SPAD or by using the output device name in the print settings.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print. This can be checked in transaction SU53 or by consulting with your SAP security team.
  
  
  
  Network Connectivity:
  
  Verify that the printer is reachable from the SAP server. You can do this by pinging the printer's IP address or checking network settings.
  
  
  
  Review Spool Requests:
  
  Check the spool requests in transaction SP01. Look for any errors or issues with the specific spool request that generated the error.
  
  
  
  Data Validation:
  
  Ensure that the data being printed is valid and correctly formatted. If the data is coming from a custom program or report, review the code for any potential issues.
  
  
  
  Check SAP Notes:
  
  Search for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SU53: Authorization Check
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Documentation: Review SAP documentation related to printing and spool management for additional insights and troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the cause of the SV802 error in SAP.