Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix SV380 - Interface and control information does not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SV - View Maintenance: Customize Messages

  • Message number: 380

  • Message text: Interface and control information does not exist.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SV380 - Interface and control information does not exist. ?

    The SAP error message "SV380 Interface and control information does not exist" typically occurs when there is an issue with the configuration or setup of the interface or control information in the SAP system. This error can arise in various contexts, such as during data transfer processes, interface configurations, or when trying to execute certain transactions that rely on specific interface settings.

    Causes:

    1. Missing Configuration: The interface or control information required for the transaction or process is not configured in the system.
    2. Incorrect Settings: The settings for the interface may be incorrect or incomplete, leading to the system being unable to find the necessary information.
    3. Transport Issues: If the configuration was recently transported from another system (e.g., from development to production), it may not have been transported correctly.
    4. Authorization Issues: The user may not have the necessary authorizations to access the interface or control information.
    5. Data Inconsistencies: There may be inconsistencies in the data that the interface relies on, leading to the error.

    Solutions:

    1. Check Configuration: Verify that the interface and control information is correctly configured in the system. This may involve checking transaction codes related to the specific interface (e.g., IDoc, RFC, etc.).
    2. Review Settings: Ensure that all necessary settings are complete and correct. This may include checking parameters, mappings, and other related configurations.
    3. Transport Validation: If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included and that there were no errors during the transport.
    4. User Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access the interface and control information.
    5. Data Consistency Check: Perform a consistency check on the data related to the interface. This may involve running specific reports or transactions to identify and resolve any inconsistencies.

    Related Information:

    • Transaction Codes: Depending on the context, you may need to use specific transaction codes to check or configure the interface (e.g., WE20 for partner profiles, WE21 for port definitions, etc.).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the documentation related to the specific interface you are working with, as it may provide insights into required configurations and common issues.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation, as they may have access to logs and additional tools to diagnose the problem.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker