How To Fix SUSR_CERT128 - Action was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 128

• Message text: Action was canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT128 - Action was canceled ?

  The SAP error message "SUSR_CERT128 Action was canceled" typically occurs in the context of user management, particularly when dealing with user certificates or digital signatures in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  User Cancellation: The action may have been canceled by the user during the process, either intentionally or accidentally.
  Session Timeout: The session may have timed out, leading to the cancellation of the action.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to a cancellation.
  Technical Issues: There may be underlying technical issues, such as network problems or system errors, that cause the action to be canceled.
  Configuration Issues: Incorrect configuration settings related to user management or digital signatures can also lead to this error.
  
  Solutions:
  
  Retry the Action: If the action was canceled unintentionally, try to perform the action again.
  Check User Authorizations: Ensure that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team to verify this.
  Session Management: Make sure that the session is active and has not timed out. If it has, log in again and try the action.
  Review System Logs: Check the system logs (transaction codes like SLG1) for any related error messages that could provide more context on why the action was canceled.
  Configuration Review: If the issue persists, review the configuration settings related to user management and digital signatures to ensure they are set up correctly.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for user management and digital signatures for more detailed information on the processes involved.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue cannot be resolved internally, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the "SUSR_CERT128 Action was canceled" error and implement an appropriate solution.