How To Fix SUSR_CERT026 - Error when finding the certificate

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 026

• Message text: Error when finding the certificate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT026 - Error when finding the certificate ?

  The SAP error message SUSR_CERT026 typically occurs when there is an issue related to the digital certificate in the SAP system. This error indicates that the system is unable to find or access the required certificate for a user or a specific operation.
  Cause:
  
  Missing Certificate: The specified certificate may not exist in the system.
  Incorrect Configuration: The configuration settings for the certificate may be incorrect.
  Expired Certificate: The certificate may have expired and is no longer valid.
  Authorization Issues: The user may not have the necessary authorizations to access the certificate.
  System Configuration: There may be issues with the system's trust relationship or configuration settings related to the certificate.
  
  Solution:
  
  
  Check Certificate Existence:
  
  Navigate to the transaction code STRUST in SAP.
  Check if the required certificate is present in the appropriate certificate store (e.g., SSL, PSE).
  If the certificate is missing, you may need to import it.
  
  
  
  Import or Renew Certificate:
  
  If the certificate is expired or missing, obtain a new certificate from the certificate authority (CA) and import it into the system using the STRUST transaction.
  
  
  
  Verify Configuration:
  
  Ensure that the configuration settings for the certificate are correct. This includes checking the SSL settings and ensuring that the correct PSE (Personal Security Environment) is being used.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the certificate. This may involve checking user roles and profiles.
  
  
  
  System Trust Configuration:
  
  Ensure that the system's trust configuration is set up correctly. This may involve checking the trust relationships between systems if you are working in a distributed environment.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: STRUST (for managing certificates), SU01 (for user management), SU53 (to check authorization issues).
  Documentation: Refer to SAP Help documentation for detailed steps on managing digital certificates and SSL configurations.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.