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How To Fix SUSG_UI234 - Could not export snapshot '&1' to destination '&2': RFC comm. failure


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SUSG_UI - Usage Data: UI

  • Message number: 234

  • Message text: Could not export snapshot '&1' to destination '&2': RFC comm. failure

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SUSG_UI234 - Could not export snapshot '&1' to destination '&2': RFC comm. failure ?

    The SAP error message SUSG_UI234 indicates that there was a failure in exporting a snapshot due to an RFC (Remote Function Call) communication issue. This error typically arises in scenarios where data needs to be transferred between different SAP systems or between an SAP system and an external system.

    Causes:

    1. Network Issues: There may be network connectivity problems between the SAP systems involved in the RFC communication.
    2. RFC Destination Configuration: The RFC destination may not be configured correctly, or it may be inactive.
    3. Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations to perform the export operation.
    4. System Load: High system load or performance issues on either the source or destination system can lead to communication failures.
    5. Firewall or Security Settings: Firewalls or security settings may be blocking the RFC communication.
    6. SAP Notes: There may be known issues or bugs related to the specific version of SAP you are using that require applying a relevant SAP Note.

    Solutions:

    1. Check Network Connectivity: Ensure that there is proper network connectivity between the systems. You can use tools like ping or traceroute to diagnose network issues.
    2. Verify RFC Destination:
      • Go to transaction SM59 and check the configuration of the RFC destination.
      • Test the connection to ensure it is working correctly.
    3. Check Authorizations: Ensure that the user used for the RFC connection has the necessary authorizations to perform the export operation.
    4. Monitor System Performance: Check the performance of both the source and destination systems. If either system is under heavy load, consider scheduling the operation during off-peak hours.
    5. Review Firewall Settings: Ensure that any firewalls or security settings are configured to allow RFC communication between the systems.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or related issues.

    Related Information:

    • Transaction Codes:
      • SM59: To manage RFC destinations.
      • ST22: To check for dumps that may provide more context on the error.
      • SM21: To view system logs for any related error messages.
    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.

    By following these steps, you should be able to diagnose and resolve the RFC communication failure indicated by the error message SUSG_UI234.

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