How To Fix SUSG_UI231 - Could not export snapshot '&1' to destination '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSG_UI - Usage Data: UI

• Message number: 231

• Message text: Could not export snapshot '&1' to destination '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSG_UI231 - Could not export snapshot '&1' to destination '&2' ?

  The SAP error message SUSG_UI231, which states "Could not export snapshot '&1' to destination '&2'," typically occurs in the context of the SAP Supplier Lifecycle Management (SLC) or Supplier Relationship Management (SRM) modules when there is an issue with exporting data snapshots.
  Possible Causes:
  
  
  Destination Configuration Issues: The destination specified in the error message may not be correctly configured in the system. This could include incorrect connection parameters or missing authorization.
  
  
  Network Issues: There may be network connectivity problems between the SAP system and the destination where the snapshot is being exported.
  
  
  Authorization Issues: The user executing the export may not have the necessary authorizations to perform the export operation.
  
  
  Data Integrity Issues: There may be issues with the data being exported, such as missing or corrupted records.
  
  
  System Performance: If the system is under heavy load, it may not be able to process the export request in a timely manner.
  
  
  Technical Errors: There could be underlying technical issues, such as bugs in the software or problems with the database.
  
  
  Solutions:
  
  
  Check Destination Configuration:
  
  Verify that the destination specified in the error message is correctly configured in the SAP system. This includes checking connection parameters and ensuring that the destination is reachable.
  
  
  
  Test Network Connectivity:
  
  Ensure that there are no network issues preventing the SAP system from reaching the destination. You can use tools like ping or traceroute to check connectivity.
  
  
  
  Review Authorizations:
  
  Check the user authorizations to ensure that the user has the necessary permissions to perform the export operation. This may involve reviewing roles and profiles assigned to the user.
  
  
  
  Validate Data:
  
  Check the data being exported for any inconsistencies or corruption. You may need to run data validation checks or clean up any problematic records.
  
  
  
  Monitor System Performance:
  
  If the system is under heavy load, consider scheduling the export during off-peak hours or optimizing system performance.
  
  
  
  Check for Technical Issues:
  
  Review system logs for any technical errors or warnings that may provide more context about the issue. You may also want to check for any available patches or updates for the SAP system.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be known issues or fixes available.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) for checking logs related to the export process.
  Documentation: Review SAP documentation related to Supplier Lifecycle Management or Supplier Relationship Management for additional context on snapshot exports.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the SUSG_UI231 error message.