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How To Fix SUSG_API300 - Inconsistent number of '&3' records (&1/&2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SUSG_API - Usage Data API

  • Message number: 300

  • Message text: Inconsistent number of '&3' records (&1/&2)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SUSG_API300 - Inconsistent number of '&3' records (&1/&2) ?

    The SAP error message SUSG_API300, which states "Inconsistent number of '&3' records (&1/&2)," typically occurs in the context of the Supplier Self-Service (SUS) or similar applications where data consistency is crucial. This error indicates that there is a mismatch in the expected number of records for a specific operation, which can lead to issues in processing.

    Cause:

    The error can be caused by several factors, including:

    1. Data Inconsistency: There may be a mismatch between the number of records expected by the system and the number of records actually present in the database. This can happen due to incomplete data uploads, failed transactions, or manual data entry errors.

    2. Configuration Issues: Incorrect configuration settings in the SUS or related modules can lead to discrepancies in how records are processed.

    3. System Bugs: Occasionally, bugs in the SAP system or the specific module being used can lead to unexpected behavior and errors.

    4. Integration Issues: If the SUS is integrated with other systems (like ERP or third-party applications), issues in data transfer or synchronization can lead to inconsistencies.

    Solution:

    To resolve the SUSG_API300 error, you can take the following steps:

    1. Check Data Consistency: Review the records involved in the transaction. Ensure that the number of records being processed matches the expected count. This may involve checking the database tables or transaction logs.

    2. Review Configuration Settings: Verify the configuration settings in the SUS and related modules. Ensure that they are set up correctly and that there are no discrepancies.

    3. Reprocess Transactions: If the error occurred during a specific transaction, try to reprocess it. Ensure that all necessary data is complete and accurate before attempting to process again.

    4. Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, bugs are fixed in newer versions.

    5. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error with detailed solutions or workarounds.

    6. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurred.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SE11 (Data Dictionary), SE16 (Data Browser), or SLG1 (Application Log).
    • Documentation: Review the official SAP documentation for Supplier Self-Service and related modules to understand the expected data flow and record handling.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the SUSG_API300 error and implement a solution to resolve it.

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