How To Fix SUPG_SGEN579 - shadow system, located in <..>/SUM/abap/system/<..>/work

SAP Error Message - Details

• Message type: E = Error

• Message class: SUPG_SGEN - Message texts for Upgrade SGEN

• Message number: 579

• Message text: shadow system, located in <..>/SUM/abap/system/<..>/work

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUPG_SGEN579 - shadow system, located in <..>/SUM/abap/system/<..>/work ?

  The SAP error message SUPG_SGEN579 typically indicates an issue related to the shadow system during the Software Update Manager (SUM) process, particularly when generating the ABAP dictionary objects or during the system preparation phase. This error can occur for various reasons, including issues with the system configuration, missing components, or problems with the transport directory.
  Cause
  
  Shadow System Configuration: The shadow system may not be properly configured or may not be in sync with the main system.
  Transport Directory Issues: There could be issues with the transport directory, such as missing or corrupted transport files.
  Database Issues: Problems with the database, such as locks or inconsistencies, can also lead to this error.
  Insufficient Authorizations: The user executing the SUM process may not have the necessary authorizations to perform the required actions.
  System Resources: Insufficient system resources (CPU, memory, disk space) can lead to failures during the update process.
  
  Solution
  
  Check Shadow System Configuration: Ensure that the shadow system is correctly configured and that all necessary components are in place. Verify that the shadow instance is running and accessible.
  Review Transport Directory: Check the transport directory for any missing or corrupted files. You can also try to clean up the transport directory if there are unnecessary files.
  Database Check: Perform a database check to ensure there are no locks or inconsistencies. You may need to run database consistency checks or consult your database administrator.
  User Authorizations: Verify that the user executing the SUM process has the necessary authorizations. You may need to assign additional roles or permissions.
  Monitor System Resources: Check the system resources to ensure that there is enough CPU, memory, and disk space available. If resources are low, consider increasing them or optimizing the system.
  Review Logs: Check the SUM logs for more detailed error messages that can provide additional context on the issue. The logs are typically located in the <..>/SUM/abap/log directory.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  Related Information
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  Documentation: Review the official SAP documentation for the Software Update Manager and the specific version of SAP you are working with, as there may be version-specific considerations.
  Community Forums: Check SAP Community forums or other online resources where other users may have encountered similar issues and shared their solutions.
  
  By following these steps, you should be able to diagnose and resolve the SUPG_SGEN579 error in your SAP environment.