How To Fix SUPG_SGEN572 - Function JOB_CLOSE failed with sy-subrc &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SUPG_SGEN - Message texts for Upgrade SGEN

• Message number: 572

• Message text: Function JOB_CLOSE failed with sy-subrc &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUPG_SGEN572 - Function JOB_CLOSE failed with sy-subrc &1 ?

  The SAP error message SUPG_SGEN572 Function JOB_CLOSE failed with sy-subrc &1 typically occurs during the execution of the SAP transaction for generating or managing background jobs, particularly when using the transaction code SE38 or SA38 for report execution or job scheduling.
  Cause:
  The error message indicates that there was a failure in closing a background job, and the sy-subrc value provides additional information about the specific reason for the failure. Common causes for this error include:
  
  Job Not Found: The job you are trying to close may not exist or may have already been deleted.
  Job Already Completed: The job may have already completed or failed, and the system is unable to close it again.
  Authorization Issues: The user executing the job may not have the necessary authorizations to manage or close the job.
  System Issues: There may be underlying system issues, such as database locks or inconsistencies in the job management tables.
  Job Status: The job might be in a status that does not allow it to be closed (e.g., it is still running).
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Job Status:
  
  Use transaction SM37 to check the status of the job. Look for the job name and see if it is still running, completed, or has failed.
  
  
  
  Verify Job Existence:
  
  Ensure that the job you are trying to close actually exists in the system. If it has been deleted or does not exist, you will need to adjust your actions accordingly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to manage background jobs. You may need to consult with your SAP security team to verify this.
  
  
  
  Review Logs:
  
  Check the job logs for any additional error messages or information that might indicate why the job could not be closed.
  
  
  
  Restart the Job:
  
  If the job is in a failed state, you may need to restart it or delete it and create a new job.
  
  
  
  System Check:
  
  If the issue persists, consider checking for any system issues or inconsistencies. You may need to consult with your SAP Basis team to investigate further.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SM37 - Monitor Background Jobs
  SM36 - Define Background Job
  SM21 - System Log
  
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation related to background job management and error handling.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SUPG_SGEN572 Function JOB_CLOSE failed with sy-subrc &1 error in your SAP system.