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How To Fix SUID01309 - No user could be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SUID01 - Identity Management

  • Message number: 309

  • Message text: No user could be determined

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SUID01309 - No user could be determined ?

    The SAP error message SUID01309: No user could be determined typically occurs in scenarios where the system is unable to identify a user for a specific operation or transaction. This can happen in various contexts, such as during the execution of a program, when trying to access certain functionalities, or when performing user-related actions.

    Causes:

    1. Missing User Assignment: The user might not be assigned to the necessary roles or profiles required to perform the action.
    2. User Deactivation: The user account may be inactive or locked.
    3. Authorization Issues: The user may not have the required authorizations to access the transaction or function.
    4. Technical Issues: There could be a technical issue with the user master data or the system configuration.
    5. Incorrect User Context: The system might be trying to determine a user in a context where no user is applicable (e.g., background jobs without a user context).

    Solutions:

    1. Check User Assignment:

      • Ensure that the user has the necessary roles and authorizations assigned. You can do this by checking the user profile in transaction SU01 or PFCG.
    2. Verify User Status:

      • Check if the user account is active. You can do this in transaction SU01 by entering the user ID and checking the status.
    3. Review Authorizations:

      • Use transaction SU53 to analyze authorization failures. This will help you identify if the user lacks specific authorizations.
    4. Check User Context:

      • If the error occurs in a background job, ensure that the job is scheduled with a valid user context. You can check this in transaction SM37.
    5. System Configuration:

      • Review the system configuration to ensure that there are no issues with user management settings. This may involve checking the relevant configuration in transaction SU01 or SU10.
    6. Consult Logs:

      • Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SU53: Authorization Check
      • SM37: Job Monitoring
      • SM21: System Log
    • Documentation: Refer to SAP Help Portal or SAP Notes for specific guidance related to user management and authorization issues.

    By following these steps, you should be able to diagnose and resolve the error message SUID01309 effectively.

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