How To Fix SUID01028 - Function based on package SUSR_IDENTITY

SAP Error Message - Details

• Message type: E = Error

• Message class: SUID01 - Identity Management

• Message number: 028

• Message text: Function based on package SUSR_IDENTITY

What causes this issue?

You have started the maintenance transaction for users (transaction
SU01, SU10, or SU3) based on the package SUSR_IDENTITY.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

All of the functions continue to be available to you in the familiar
form, based on a new package. If you want to use the old functions,
start the corresponding transaction SU01_OLD, SU10_OLD, or SU3_OLD.

Procedure for System Administrators

For more information, see SAP Note 956925.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUID01028 - Function based on package SUSR_IDENTITY ?

  The SAP error message SUID01028, which is related to the function based on the package SUSR_IDENTITY, typically indicates an issue with user identity management or user master data in the SAP system. This error can arise in various contexts, such as during user creation, modification, or when accessing user-related functions.
  Cause:
  The specific cause of the SUID01028 error can vary, but common reasons include:
  
  Missing Authorizations: The user executing the function may not have the necessary authorizations to perform the action related to user identity management.
  Incorrect User Data: There may be inconsistencies or errors in the user data being processed, such as invalid characters or missing mandatory fields.
  System Configuration Issues: There could be configuration issues in the user management settings or related components.
  Technical Issues: There may be underlying technical issues, such as problems with the database or the function module itself.
  
  Solution:
  To resolve the SUID01028 error, you can take the following steps:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action. You can use transaction SU53 to analyze authorization failures.
  
  
  
  Validate User Data:
  
  Review the user data being processed for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to user management in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can debug the function module associated with the error to identify the exact point of failure.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and SU53 (Authorization Check).
  Documentation: Review SAP documentation related to user management and identity management for best practices and troubleshooting tips.
  Community Forums: Check SAP Community forums or other user groups for discussions related to the SUID01028 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SUID01028 error effectively.